Dear Users,

As Omnik has been in the liquidation procedure and is not able to pay for the maintenance fees for servers, we are sorry to inform you that this platform will be closed at the end of April. All services including Open API, APP and data forwarding will not be available after the platform is closed. All data saved on current servers will be deleted after the shutdown.

If you wish to continue the monitoring service, you could switch to SOLARMAN platform based on new servers. Data at Omnik platform will be migrated to SOLARMAN servers from 9 a.m. on 19th April, 2021 (UTC+8). Please notice that any operation on Omnik platform from that time will not be synchronized to SOLARMAN platform.

The overall migration process will take about 72 hours. In order to ensure the data integrity and accuracy, please DO NOT modify any data on Omnik platform during this period. If you need to register new accounts during the migration, please log in to SOLARMAN platform (For end-users, please log in https://home.solarmanpv.com; for installers and distributors, please log in https://pro.solarmanpv.com).

You could log in SOLARMAN platform using your current account and password. SOLARMAN will provide three-month free trial for your Omnik devices. During this period, you will be able to use all functions.

SOLARMAN Smart (https://home.solarmanpv.com) is designed for end-users. With new visual experience, user-friendly data display, and well-established monitoring function, SOLARMAN Smart makes smart energy management easier for everyone.

SOLARMAN Business (https://pro.solarmanpv.com) is designed for installers and distributors, which is more suitable for distributed system management. With comprehensive and sophisticated functions, SOLARMAN Business will provide global leading intelligent O&M solutions for installers and distributors.

Sorry for the inconvenience and we are looking forward to providing better service for you in the future.

Please feel free to contact us for any questions via customerservice@solarmanpv.com.
For more information and FAQs: https://faqs-omnik.solarmanpv.com
For online customer service: https://igen.udesk.cn/im_client/

If you do not wish to migrate your data to the new servers, please contact us for account cancellation.



亲爱的用户，

由于目前Omnik公司已进入破产清算程序，不再向技术服务方SOLARMAN支付服务器等维护费用。因此SOLARMAN很遗憾的通知您，将于4月30日关闭本服务器所提供的包括Open API、APP以及数据转发在内的全部服务，本服务器存储的所有数据也将一并被删除。

若您想要继续使用光伏电站监控服务，可以在本平台关闭后使用SOLARMAN新服务器的服务。我们将继续为您提供服务，减少该事件带来的影响。平台将从2021年4月19日9点（UTC+8)开始将您的设备发电数据迁移至新的SOLARMAN服务器，该时间点后本平台的所有操作与修改将不会被迁移。

整个迁移过程预计在72小时内完成，为保证数据的完整性和准确性，迁移期间请勿变更数据。若您在迁移开始后想要注册新用户，请登录新平台（终端用户：https://home.solarmanpv.com，安装商或经销商用户：https://pro.solarmanpv.com）注册。

迁移完成后我们将第一时间通知您访问新服务器，您可以通过当前账号密码直接登录。我们将为您的Omnik设备提供三个月的免费体验期，体验期内您可以免费试用SOLARMAN新版本的各项功能。

SOLARMAN智电是第三代面向终端用户的软件，是经过全新设计与体验优化的产品。新平台拥有丰富的数据维度，支持多种并网类型；提供更快速的建站流程以及更灵活的电站管理能力；报警消息支持多渠道推送；还提供一目了然的大屏演示功能。同时新平台可通过APP支持移动端的服务，并提供如可视化组件布局、全屏图表、以及本地模式等APP独有功能。

SOLARMAN商家版是第三代面向安装商与经销商用户的软件。它更符合分布式电站体量小、布局散、资金小、人员少等特点，将不仅仅提供监控功能，更是完成了“人员管理，多场景监控，智能分析应用，工单备品备件管理”为主的光伏电站运维全流程闭环，并以此理念构建了MMAO(即管理系统-监控系统-分析应用-运维系统）4大系统来为安装运维商提供业内领先的智能运维解决方案。

由此给您带来的不便，敬请谅解。感谢您的支持，期待为您再次提供服务。

如有任何问题，请随时联系我们：customerservice@solarmanpv.com。
了解更多信息与常见问题：https://faqs-omnik.solarmanpv.com
联系在线客服：https://igen.udesk.cn/im_client/

若您不希望进行迁移，您可以联系我们注销账户。